Policies/Tips

Spa Policies FAQs

Are pets allowed inside the spa?

As a courtesy to our other clients who may have certain allergies no pets are allowed inside of Absolute Body Waxing & Spa.

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Are children allowed inside the spa?

To keep the serenity of Absolute Body Waxing & Spa no children under 12 are allowed, unless they are getting services.

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How early should I show up?

We require all guests to be on premise 10-15 minutes early for new guest and 5-10 minutes early for regulars. Guest who are habitually late or has 2 or more no shows within a 6 month period will result in a “walk-in” only status.

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Can I still make calls or text during my trip to the spa?

As a courtesy to our other guests, cell phones pagers, and other mobile devices should be turned off or silenced at Absolute Body Waxing & Spa.

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This feels uncomfortable, what should I do?

At any time, if you are uncomfortable, please let your therapist know, so we can make your experience at Absolute Body Waxing & Spa exceptional.

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Is gratuity included in the cost of your services?

Gratuity is not included in the cost or your services, but is very much appreciated. 15-20% is customary. Cash gratuity is also well appreciated. 18% gratuity is added automatically for group parties.

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Do you offer gift certificates?

Gift Certificates can be purchased at the spa or by phone. All Gift Certificates expire in 6 months after purchase date.

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My giftcard is going to expire, how early should I schedule an appointment?

When using a gift card please schedule appointment prior to 2 weeks of expiration for us to accommodate scheduling.

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What happens if I show up late?

We cannot guarantee your full service time for late arrivals.

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What’s your policy on product returns?

Products maybe exchanged within 14 days of purchase with the original package and receipt for store credit.

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What forms of payments do you accept?

We gladly accept cash, master/visa debit cards and Travelers Checks

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Are your prices always the same?

Prices and treatments are subject to change without notice.

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What’s your policy on multiple bookings?

Multiple bookings require a valid credit card # in order to book the appointment. There is a 24 hour cancelation notice for multiple bookings. No call no show appoints will be charge the full service amount.

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How much notification do you need for group parties?

Group parties require a 48 hour notification to avoid credit card fees. No call no shows for group parties will be charge the full service amount.

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